Privacy Policy

1. Data Controller

lmental acts as the party responsible for the processing of the personal data collected through this website and in the course of providing its services.

For any question regarding this Policy or the handling of your data, you may contact us through the channels listed in the "Contact" section of this website.

2. Information We Collect

Business and contact data: name, corporate email address, telephone number, company name, position, and any information you voluntarily provide through our contact forms or during a commercial engagement.

Technical data: IP address, browser type, device information, and browsing data collected automatically through cookies and similar technologies.

3. Legal Basis and Purpose

We process personal data based on your consent, the performance of a contract or pre-contractual measures, and our legitimate interest in operating and improving our services.

We use the data to respond to inquiries, provide and manage our AI development services, issue proposals and invoices, comply with legal obligations, and communicate relevant information about our services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure proper functioning, analyze traffic, and improve the user experience. You may configure your browser to reject cookies, although this may affect certain features of the site.

5. Data Sharing and Third Parties

We do not sell personal data. We may share data with service providers and technology partners that act on our behalf under confidentiality obligations, and with competent authorities when required by law.

6. International Data Transfers

Given that we may use cloud infrastructure and providers located outside Venezuela, some data may be processed abroad. In such cases we adopt reasonable measures to ensure a level of protection consistent with applicable Venezuelan legislation.

7. Data Security

We apply technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, consistent with the Special Law Against Computer Crimes. No electronic transmission or storage system is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal, accounting, and commercial obligations.

9. Your Rights (Habeas Data)

In accordance with Article 28 of the Constitution, you have the right to access the personal data held about you, to know its use and purpose, and to request its rectification, updating, or deletion when it is inaccurate or unlawfully processed.

To exercise these rights, please contact us through the channels indicated on this website. We will respond within a reasonable time frame.

10. Minors

Our services are directed at businesses and professionals. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us so we can delete it.

11. Changes to this Policy

We may update this Policy periodically. The current version will always be available on this website, indicating the date of the latest update.

12. Contact

If you have questions, comments, or requests regarding this Privacy Policy, please reach out through the contact section of this website.